Increasingly sophisticated and savvy consumers continue to drive growth in digital transactions. They want to easily move between physical, digital and virtual worlds – and expect a seamless, integrated, and frictionless payment experience across any channel, anytime and anywhere.
Meeting these expectations is not easy. As the variety, volume and complexity of electronic payment options continues to surge, so does the need for accuracy, efficiency and security in the payments testing process.
End-to-end testing verifies that software and systems work correctly from the beginning to the end of a particular business or transaction flow by replicating expected user behavior and various use-case scenarios. By mirroring a user’s interaction with an application or system in a controlled environment, end-to-end testing is able to ensure that payments and payment services work as intended.
Given the pace at which the payment industry currently operates, the only way that these testing processes can keep up with evolving consumer behavior, legal and regulatory issues, bad actors, and disruptive competitors is via automation.
Automation provides a number of key benefits that help financial service providers optimize testing operations and achieve maximum productivity from their development, testing and QA resources:
✔️ Increased Speed
Automated end-to-end testing greatly increases the speed at which tests can be run, helping to expand test coverage and allowing developers and testers to focus on more strategic issues, such as developing innovative new products and fighting fraud.
✔️ Improved Quality
Automation helps reduce the risk of human error, ensuring that tests are performed consistently and accurately every time - improving the reliability and quality of payment offerings, minimizing rework, and increasing customer satisfaction.
✔️ Enhanced Collaboration
Automation helps improve cooperation and communication between groups, teams, even business units. Detailed results and reports become readily available and are easily shared and reviewed across the organization ensuring end-to-end processes are tracked and managed effectively.
✔️ Reduced Costs
While there is clearly investment in both time and tools required to introduce and integrate automation into end-to-end testing processes, the long-term ROI is significant. More integration and automation delivers more savings, enabling the organization to do more with less.
✔️ Superior Customer Experience
The primary goal of end-to-end testing is to ensure that payment products, services and systems are always available, secure and easy to use, no matter when or where a consumer chooses to transact. Using automation to optimize testing operations helps ensure a perfect experience on every transaction.
Investing in tools that support end-to-end test automation can deliver significant benefits that increase the speed of execution, improve product quality, enhance collaboration and deliver a superior customer experience – all while saving both time and money.
Interested in how you can use automated end-to-end testing to optimize your testing operations and stay ahead of the competition? Get in touch with Paragon Application Systems today and learn how our range of payment testing and ATM testing solutions can help.
Stay in the Know!
Check out our newsletter and stay up to date about the latest trends.