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What happened in Vegas should NOT stay in Vegas: 6 Takeaways from ATMIA US 2018

Just back from a busy week in Las Vegas attending the annual ATMIA US conference. It was great to see so many people still engaged and working to keep the ATM relevant and viable for another 50 years.

The 6…

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Face-to-Face at ATMIA 2018 - Still the Best Social Media

The Paragon team has everything in readiness for the ATMIA 2018 show coming up next week in Las Vegas.

We are a proud sponsor of ATMIA and the annual conference is a great opportunity to meet with our…

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Virtualization, Not Virtual Reality

The IT definition of “virtualization” has unfortunately become confused with the virtual reality terminology of the gaming world. In a testing context, virtualization is not an augmented reality – no wrap-around headwear is required, either. Virtualization creates a true replica…

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APIs place demands on automated test tools; Paragon responds to help banks, payment processors and Fintechs!

There was a time not so long ago where the only record we had of the deposit and withdrawal transactions we made with our banks was maintained in a paper record called a passbook or bankbook. This little paper ledger…

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What’s the Rub?

Many organizations have adopted or have at least started moving toward Agile development practices abandoning the Waterfall methodology used for so many years. The “sprint” approach utilized in Agile development allows organizations to improve time to market for new features…

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Consumer Experience, Criminals and Running on Empty

The ATM is a high-profile, customer-facing, self-service machine that consumers depend on to go about their daily lives.  Its availability – or lack thereof – makes an impression on users that impacts their view of the provider’s brand. Those professionals…

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Financial Service Providers: The Need for a Culture in Tune with the Need to Transform

There are so many messages coming from the payments industry today associated with transformation. Entire countries are mounting campaigns to increase awareness around the need to transform. Take Australia, the Lucky Country[1]: Its politicians have been quick to highlight the…

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In The Digital World, DevOps Is The Key To Survival – Part Two

This two-part blog provides an assessment of how the continual development, innovation, and testing at the core of the DevOps is something to be considered by any company trying to weather the digital storm.  Daniel Carnes is our guest blogger…

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In The Digital World, DevOps Is The Key To Survival – Part One

This two-part blog provides an assessment of how the continual development, innovation, and testing at the core of the DevOps is something to be considered seriously by any company trying to weather the digital storm.  Daniel Carnes is our guest…

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Protecting the brand - financial institutions turn to Paragon to automate product testing to keep them flexible!

Whether it’s the gifted professional dancers in popular television shows or the movements of Olympic gymnasts, there is a lot to be said about being flexible. Lithe in body and spirit, open to new movements and gyrations, they can wow…

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Stepping Up Our Game In Payments Security

Criminals, the Principle of Low Hanging Fruit and What to Do About It All

The payments industry has invested a significant amount of time and resources enabling EMV over the past several years.  The effort has paid dividends. Visa announced…

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What to Consider When Working With FinTechs

In less than a decade, the smartphone has become essential to our daily lives. Perhaps ironically, its primary function of allowing us to make a call at almost any time and anywhere has been superseded by a dizzying array of…

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Old Channels Never Die, But How They Are Used Should Change

All aspects of life in developed and developing countries are being touched by the growing number of devices that keep us digitally connected. We can shop, bank, move money from person to person and use apps that help us monitor…

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So, You Think Your Systems Are High Performance Now?

The power of artificial intelligence (A.I.), robo advisors and predictive analytics has been a trending topic in the financial services industry for months now. The recent public discussions about the promises and problems that come as robotics and A.I. merge to…

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Growth In All Directions Outstripping Ability To Insure Quality Testing

When you consider the actions of some of the biggest technology vendors in the marketplace today, it’s hard to ignore their many press releases reporting just how successful they have been with whatever strategy they happen to be promoting at…

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Automating testing – it’s all about time and money

Let me introduce myself. I have been working with payments solutions for more than two decades and I have been writing blog posts, commentaries and feature articles about payments solutions for nearly as long. You will find me published on…

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ATMIA Report on the Future of ATMs – Evolve or Die

In the 60s and 70s, eight track tapes were in every car and home. I remember my father purchasing the square, large bulky tapes containing songs by with his favorite artists. He even bought blank ones so that he could…

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Plumbing, Painting, Contractors – The Focus On UX

I recently had a bathroom remodeled. The contractor I used was a known to me.  I have used him for most of the projects at the house over the last few years.  Lately, however, his quality of work has diminished…

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Contactless Payments Called “Devil’s Hocus Pocus” –  Part Two

In part one of this discussion –  you will want to read part one just to understand how Beelzebub got into the title – we compared the introduction of the contactless card with the introduction of the EMV chip and…

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Contactless Payments Called “Devil’s Hocus Pocus” – Part One

Last week’s The Edge featured a posting on how what consumers say and what they do may be very different when it comes to the adoption of technology.  Specifically, my colleague, Mike Carter, asserted that while consumers consistently…

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