Interested in our payment testing and ATM testing solutions, yet not quite sure what features you need, how our platforms works or what functionalities they have?
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On this page you’ll find answers to the most frequently common questions we receive here at Paragon Application Systems.
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A key benefit of Web FASTest is improving collaboration among your staff members, while providing your administrators with centralized control.
Your Web FASTest system administrators manage individual user IDs, passwords, emails, connections and more. Additionally, your administrators have the flexibility to set up roles and permissions for groups of users or individual users to control who can view and share tests and virtual tests.
A trial version of the software is not currently available, however your organization can contact our Customer Experience Team to explore the option of a Proof of Concept (POC).
You can choose from three standard deployment scenarios for setting up Web FASTest:
All deployment options are covered in detail in the product’s Implementation and Planning Guide. If you have questions about deployment options, contact our Customer Experience Team to discuss your requirements
Yes, because VirtualATM uses the configuration load file from your physical ATM and has a connection to your test host system(s), the screens and transaction flows on the VirtualATM Simulator are exactly like those your customers experience on your physical ATMs.
You can use VirtualATM to test faults, jams, and error conditions. You can test many ATM faults by simply selecting the fault from the VirtualATM Fault List.
Options during fault testing allow you to delay the occurrence of the fault (for example, you can specify that the third bill dispensed triggers a dispenser fault) and you can also "stage" faults so multiple faults occur during a single transaction. (Also, alternatively, you can manually configure faults.)
You can use VirtualATM to record scripts that replay all the steps that occur during any transaction. You can then play (and replay) transactions as desired and compare the results of your automated tests to your previous test results. In addition, you can duplicate, edit, and combine scripts that you have recorded and use them to create new transactions.
You can use automation features in VirtualATM to:
A trial version of the software is not available; however, you can contact our Customer Experience Team to explore the option of a Proof of Concept (POC).
VirtualATM is licensed according to the functionality that you require and the number of users that will access the system. The software is made available on a term basis, typically for five years.
We can accommodate either named or concurrent licensing scenarios and additional users can be licensed at any time. Our Customer Experience Team can assist you with details for these.
Yes, your virtualized ATMs use TCP/IP connections, just like the physical ATMs in your test lab. If you need to use multiple test hosts during testing, VirtualATM includes a host proxy to simplify switching between your hosts.
VirtualATM is licensed according to the functionality that you require and the number of users that will access the system. The software is made available on a term basis, typically for five years.
We can accommodate either named or concurrent licensing scenarios and additional users can be licensed at any time. Our Customer Experience Team can assist you with details for thes
You can communicate with us 24x7x365 through the Paragon Customer Portal. This accelerates information exchange and leads to faster resolution of any issues.
Through the Paragon Customer Portal, you can do any of the following:
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