Currently, you can use Chrome, Edge, and Firefox with Web FASTest.

You can use Web FASTest with dozens of global, national and regional card schemes, and multiple message formats, including Mastercard, VISA, American Express, Discover, CUP, AS2805, and Interac.

A key benefit of Web FASTest is improving collaboration among your staff members while providing your administrators with centralized control. Your Web FASTest system administrators manage individual user IDs, passwords, emails, connections, etc. Additionally, your administrators have the flexibility to set up roles and permissions for groups of users or individual users to control who can view and share tests and virtual test.

Your Web FASTest system administrators have total control over who can view, edit, and share test data. Your administrators will use Web FASTest to set permissions and roles for groups and/or individuals that grant read/write or read-only access to test data.

You can import Contact and Contactless test cards into a Web FASTest soft card database from a file or by using an external Chip Card reader. Execute transactions using either the imported soft cards or using the physical test cards through an external chip card reader attached to your workstation.

Yes, we regularly engage with the card brands and networks to ensure that we provide timely support for the industry mandates that your organization requires. We participate in network partner programs when they are available. Also, we frequently communicate with ATM hardware vendors and participate in vendor partner programs when they are available.

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Web FASTest is licensed according to the functionality that you require and the number of users that will access the system. The software is made available on a term basis, typically for 5 years. We can accommodate either named or concurrent licensing scenarios and additional users can be licensed at any time. Our Customer Experience Team can assist you with details for these options.

You can contract with our Professional Services Team to assist with testing services in support of your Web FASTest implementation.

A trial version of the software is not currently available; however, your organization can contact our Customer Experience Team to explore the option of a Proof of Concept (POC).

Our Professional Services Team is available to help evaluate your data conversion requirements and can provide a Statement of Work (SOW) detailing how we can assist with your migration requirements.

You can choose from 3 standard deployment scenarios for setting up Web FASTest:

• A Simple Installation, in which a single web server resides inside a web-facing DMZ. The Web FASTest Server has Web FASTest installed as an ASP.NET application, with IIS and the Web FASTest database.
• In a Dual-Tier Installation, a Web FASTest Server (with IIS and Web FASTest installed) resides inside a DMZ while a Database Server is deployed in a more secure network zone which is protected from the DMZ by a firewall.
• In a Triple-Tier Installation, a Web FASTest Application Server and Web FASTest Database Server reside inside a Partial Trust, with the Web FASTest View Server in a DMZ.

All deployment options are covered in detail in the product’s Implementation and Planning Guide.

If you have questions about deployment options, contact our Customer Experience Team to discuss your requirements.

Since each customer has unique requirements and business drivers, the timing of each project will be dependent on your priorities, availability of resources, etc. For most customers, a Web FASTest implementation will typically take from 1 – 6 months.

We do not currently offer a SaaS option for Web FASTest.  However, you can deploy the product in a private cloud environment, as well as on your premises. If SaaS is your preferred deployment option, we would like to discuss your requirements.

You can simultaneously run multiple copies of the simulator on one desktop to compare/test more than one ATM at once.

Yes, because VirtualATM uses the configuration load file from your physical ATM and has a connection to your test host system(s), the screens and transaction flows on the VirtualATM Simulator are exactly like those your customers experience on your physical ATMs.

We have experience working with CEN/XFS compliant ATM applications from Diebold Nixdorf, NCR, Hyosung, and KAL.

All the software applications from your physical ATM are captured as part of the virtualization process and can be tested using the VirtualATM Simulator.

Yes, you can manage your own ATM images and many customers do this. Our Professional Services Team offers training on how to virtualize and maintain your ATM images or we can manage the images for you.

Yes, you can test both Windows 10 and Windows 7 based ATMs. You can also install and operate VirtualATM on a Windows 10 PC/VM.

VirtualATM supports any devices that use the CEN/XFS standard. This includes card readers, PIN pads, depositors, cash and coin recyclers, etc.

You can use VirtualATM to test faults, jams, and error conditions. You can test many ATM faults by simply selecting the fault from the VirtualATM Fault List. Options during fault testing allow you to delay the occurrence of the fault (for example, you can specify that the third bill dispensed triggers a dispenser fault) and you can also "stage" faults so multiple faults occur during a single transaction. (Also, alternatively, you can manually configure faults.)

You can use VirtualATM to record scripts that replay all the steps that occur during any transaction. You can then play (and replay) transactions as desired and compare the results of your automated tests to your previous test results. In addition, you can duplicate, edit, and combine scripts that you have recorded and use them to create new transactions.

You can use automation features in VirtualATM to:

• Record ATM transactions
• Make changes to the script details to create new scripts
• Compare screen images for each step of the test transaction
• Compare screen text using OCR
• Perform data-driven testing utilizing the VirtualATM Scripting API

You can also generate reports of your automated tests with detailed information for every step of your test, including images (such as images of expected and actual screens and receipts).

You can trace host and ATM communications through the VirtualATM Proxy Trace feature and filter the traced messages to focus on those related to cards, terminals, errors, and so forth.

Yes, VirtualATM supports both signature-based and certificate-based RKL.

VirtualATM can support Windows-based CEN/XFS compliant kiosks.

We are not aware of any clients who are currently using VirtualATM to test Bitcoin ATMs. If you are interested, let us know so we can discuss your requirements. If the devices utilize the XFS standard, we should be able to support them.

You can request a product demonstration here: 

Before scheduling the demo, we will gather some information from you to ensure that the demo sessions meets your needs.

A trial version of the software is not available; however, you can contact our Customer Experience Team to explore the option of a Proof of Concept (POC).

You can contract with our Professional Services Team to assist with testing services in support of your VirtualATM implementation.

Yes, we regularly engage with ATM hardware vendors and participate in vendor partner programs when they are available.

VirtualATM is licensed according to the functionality that you require and the number of users that will access the system. The software is made available on a term basis, typically for 5 years. We can accommodate either named or concurrent licensing scenarios and additional users can be licensed at any time. Our Customer Experience Team can assist you with details for these options.

We can accommodate either named or concurrent user licensing scenarios. Our Customer Experience Team can assist you with details for these options.

Virtualization refers to the act of creating a virtual (rather than actual) version of something, including virtual computer hardware platforms, storage devices, and computer network resources. In this case, we are creating a virtual image of your physical ATM that enables you to use VirtualATM to test with the actual software stack from your physical ATM and the simulated CEN/XFS devices from your ATM.

Yes, your virtualized ATMs use TCP/IP connections, just like the physical ATMs in your test lab. If you need to use multiple test hosts during testing, VirtualATM includes a host proxy to simplify switching between your hosts.

Since each customer has unique requirements and business drivers, the timing of each project will be dependent on your priorities, availability of resources, etc. Typically, a VirtualATM implementation will take 2 – 6 months.

You can communicate with us 24x7x365 through the Paragon Customer Portal. This accelerates information exchange and leads to faster resolution of any issues.

Through the Paragon Customer Portal, you can do any of the following:

• Ask questions
• Report an issue with the application
• Check on the status of open issues
• Access the latest release of the software
• Request an enhancement

We currently make new software releases available every two weeks via the Paragon Customer Portal.