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Key Trends & Issues Facing Payment Testing Operations in 2023

2023 is shaping up to be another year of uncertainty. In fact, you don’t have to look very far to find numerous industry experts declaring that effectively, there is no “new normal”, only more change.

We’ve created this guide to look at the key trends and issues facing testing operations in the financial services industry in 2023 and how they will impact your people and your organization.

Explore these topics with Paragon Application Systems CEO, Jim Perry:

  1. Managing and Motivating People is Harder than Ever
  2. The User Experience Still Matters
  3. Optimize Operations: Testing Automation & Integration
  4. The Certification Process Needs to be Simplified
  5. It’s Time to Take Advantage of the Cloud

Jim has worked in payments industry for more than 30 years, focused on software development, deployment and on-line authorization and transaction processing systems. He shares his insights and a look ahead for 2023 in this guide.

Just fill out the form and we’ll send over your copy of '2023 Trends in Payment Testing - CEO Perspective' right away! 

Make Paragon Your Partner for Payment Testing Solutions

Do you want to improve the quality, productivity, and efficiency of your ATM testing environment? We have the expertise, resources, and innovative solutions to help you improve your bottom line and enhance the customer experience. Here’s how we help:

Remote Access

By providing 24x7x365 access to your ATM testing platform, we allow your resources to test anytime from anywhere.

Flexibility and Control

Paragon tools and simulators deliver robust out-of-the-box functionality, as well as flexible editing capabilities to give you complete visibility and control of your payment testing environment.


Multiple automation options are available to expand test coverage, improve quality, accelerate delivery cycles, and foster innovation.


A centralized database facilitates sharing of test data, results, media, and other artifacts - improving teamwork, efficiency, and productivity.

Working with Paragon is always top notch! I hear about all the other issues that other teams are having and that is never a problem with Paragon.
QA Engineer
International processor
We’ve been very pleased with the Paragon products and their capabilities. So pleased, in fact, that we don’t feel the need to search elsewhere. Paragon’s greatest strength may be their very capable and willing support staff.
Systems & Programming Manager
Global Financial Services Company
Paragon’s Support team is always available. If I had to rate my experience with Paragon employees and products on a scale from 1 to 5, I’d give them a 5.
Program Manager
Tier One Bank, North America
When asked to characterize Paragon, the word that comes to mind is ‘commitment’. Any issues, problems, or enhancement requests we’ve raised have been addressed in a timely manner.
Development Manager
Tier One Bank, North America
Paragon’s easy-to-use, reliable products consistently deliver quality results for us. We appreciate Paragon’s exceptional customer service and ability to quickly deliver new functionality and new products. Our relationship with Paragon is excellent and we look forward to the expansion of Paragon products to other sites.
Director of Integration Testing
Global Merchant Processor