Over the past few weeks, there has been a veritable flood of news articles and OP-ED pieces bemoaning the impending, and seemingly inevitable, demise of Sears.
For someone who grew up when...Read More
Google “biggest brand disasters of the last decade” and the results are not all that surprising since when a company decides to ignore the potential reputational impact of its actions,...Read More
Around Europe and Asia, there are a number of countries that have already successfully moved from a three-day ACH clearing model to accommodate immediate payment. Vocalink, in the United...Read More
Although I have years of experience with payment technology, I’ve had minimal exposure to testing, QA or Agile Development’s Continuous Testing philosophy. This past year has been an...Read More
My big bank has been in some trouble recently. Big trouble.
They got to be my big bank by buying up lots of small and medium-sized banks, like the one I dealt with before. At one point,...Read More
What Are the Implications for Testing?
Across Europe, financial institutions are waking up to the impacts of PSD2 - the Payment Services Directive II of the European Union.
The purpose of...Read More
ATMIA just released their Windows 10 Readiness Position paper. It will surely be just one of many “must read” articles, papers and surveys added to the reading list of industry...Read More
The number one reason often cited by consumers for not adopting mobile financial products is their concern over fraud, and such fear is not entirely without merit as mobile solutions are...Read More
The importance of what financial services (FinServ) providers do cannot be overstated. Banks, credit unions, processors, acquirers, issuers and networks are vital to our daily lives. ...Read More
March Madness is one of the 3 times during the year when I tend to watch or listen to a lot of sports (the other 2 being the NFL and MLB playoffs).
For the uninitiated (or the...Read More
Fraud experts are paid to think of every conceivable method that bad guys might concoct to exploit financial systems (perhaps this is why they’re typically not the most in-demand party...Read More
Anyone who has started their software career in the past six years is probably familiar with Agile processes. Those in legacy IT shops are less likely to have adopted Agile principles into...Read More
This year marks the 50th anniversary of the Automated Teller Machine (ATM). It is held that the first ATM went into operation at a north London branch of Barclays’ in June 1967. The first...Read More
Here we are, deep in the hype zone for Super Bowl LI with the entire nation seemingly looking forward to the upcoming clash between the Atlanta Falcons and the New England Patriots. While...Read More
After the election, the “smart money” began banking on the rollback of regulations that have vexed financial institutions for years. Most commentators have implied that this will not gut...Read More
It’s no secret that a basic disconnect exists between the priorities of banks and retailers in the payments process. The ongoing legal battle over interchange rates and merchant frustration...Read More
As U.S. gasoline prices have remained comfortably below the $3 mark for a full two years, it has effectively removed the prior decade’s attention to frequent price spikes from everyday...Read More
For many tokenization has become synonymous with EMV, and while the topics are related (EMV’s encryption process involves tokenization), there are important distinctions between the two.
“No one uses cash anymore.” You’ve undoubtedly heard this many times, to the point that it has almost become conventional wisdom. Two indicators may suggest otherwise as ATMs continue to...Read More
The end of the year provides a natural opportunity to step back and assess where we stand, whether professionally or personally, and consider where we are headed. Rather than dwell on past...Read More
When financial institutions seek end-to-end testing options, they hope to ensure infallible, reliable payment systems operation. However, end-to-end test plans typically do not include...Read More
It’s a fair question to wonder whether contactless payments are dead – at least in the United States. Some merchants have gone as far as to disable this checkout feature as the payments...Read More
While financial institutions agree in principle that electronic funds transfer (EFT) software testing is necessary and important, these principles are not always reflected in the time and...Read More
We recently marked the one year anniversary of the highly publicized EMV liability shift, which was viewed by many as the deadline for migrating payment card systems to EMV technology....Read More
The latest in a parade of deadlines has arrived in the ongoing transition of the US payment card market to EMV technology. Effective October 21, MasterCard requires that all ATM machines be...Read More
The benefits of implementing a robust next-generation payments testing system are well-documented. Such systems greatly expand a company’s ability to cover a wide range of payments test...Read More
When organizations think about how to improve their testing, they often focus only on the “clicks”— or how to programmatically accomplish the perceived push-button process of ePayments...Read More
Perhaps the single factor that most differentiates current day payments environments from the legacy models of the 1980s and 90s is that banks and payment processors no longer exert...Read More
We’ve written extensively about the ever-changing nature of today’s modern payments environment. More endpoints – many of them mobile wallet apps propagating beyond banks’ and processors’...Read More
The desktop testing solutions commonly found throughout the financial services industry were well suited for the payments environment in the 1980s. However, the payments plumbing of 2016 is...Read More
Black box testing of financial transactions tests system input and output without examining the internal code. While this may seem simple to some people in your organization, if the...Read More
At the end of the day, the objective is pretty straightforward and universally agreed upon: We all want defect-free solutions, delivered in a timely fashion, with minimum implementation...Read More
Software testers have developed their own language. Their use of specialized terms and jargon has become second nature and most testers don’t realize that to those outside of their trained...Read More
What better way is there to understand the pain points of legacy software testing and the related opportunities for process improvement than to step into the shoes of the IT professionals...Read More
ATM network providers in the U.S. must ensure that their ATMs are ready to accept EMV™ chip cards by October 1, 2016 (all MasterCard-branded and Pulse co-branded products) and October 1,...Read More
The “do more with less” mantra can easily become a cliché, but it’s important to take an occasional step back and consider its implications. Since the financial crisis, banks have shed...Read More
It seems to fit in nicely with similar sage business advice: Practice creative disruption. Cannibalize your own products. Engage in coopetition. Yet somehow this one sounds a bit scarier:...Read More
As the U.S. EMV migration continues to move forward, it’s easy to get bogged down in daily implementation details and ignore payments-related trends in other countries. Where will U.S....Read More
It’s no secret that the payments landscape has changed massively over the past decade or so. Consumers expect to be able to pay anywhere, anytime, using any device. First came the surge in...Read More
It’s no secret that consumer expectations have shifted to “anytime/anywhere/anyway.” These expectations are impacting all areas of financial services including payments where consumers want...Read More
The situation sounds comical if you haven’t lived through it. Intentionally taping bills together to check how the cash slot will react. Cracking ATM cards before feeding them into...Read More
I had the opportunity to attend and speak at the BAI Payments Connect conference in San Diego last week. It was fast paced and exciting. The BAI folks did a great job with the facilities...Read More
In the first installment in this series of blogs, I described my general impressions of the Payments Knowledge Forum in London last fall. I specifically focused on the ATM Smart Client...Read More