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What Our Customers are Saying

"Paragon Customer Support is great! When I have a problem your team goes out of their way to resolve it."

Maya Howlett-Coleman
BASE24 Developer
Fiserv

Support

At Paragon, we are committed to providing our customers not only with excellent products, but also with superior customer support. We know that you rely on your Paragon tools and need your issues addressed quickly and thoroughly.

Our support team has an in-depth understanding of ePayment systems, at the host, processor and device level. Moreover, our team brings extensive experience with electronic funds transfer (EFT) systems including more than 90 financial message formats such as ISO 8583, ATM, POS and IFX.

Paragon offers customer support services via our Customer Portal, email or telephone:

Log on to Paragon’s Customer Portal to report an issue or suggested enhancement, view the status of your case, and search through the knowledge base and FAQs.
Contact Paragon at support@paragonedge.com.
Call +1-919-567-9890 and ask for support.